Difference between revisions of "Systematic Decision Making"
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Revision as of 03:35, 1 October 2013
Systematic decision making, is a way to try to systematically make collaborative and individual decisions.
| Procedure | Visualization | Mechanism | Partners | Example |
|---|---|---|---|---|
| Initiating a question | The first person to start a question feels that some of his needs are not fulfilled. She ask herself how can this need be fulfilled? | Just the initiator | A customer enter into a government service office, and see that there is a long line. he feels that he is wasting his time, and she wants to finish the procedure as fast and as easy as can be. | |
| Initiator future vision | The initiator picture a better world, where her needs are better fulfilled. To get attached to this vision, she should feel it, dream it, write to herself about it. she should be asked, how would she feel if such world exists. If she wants it. Does she believe she can achieve it, with the help of the facilitator. Is she ready to invest resources in such goal? How much resources can she allocate? If the answer to all is yes, and the resources are enough to proceed, the the quest can start. She will be harness to the procedure. her mind will be focused in resolving the problem. | The Initiator and a facilitator | The initiator will come to a future center and will be guided by a facilitator according to the above questions
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Contents
The initiative
Every question starts with a first person to raise a question. If he wants to find a solution for an organization, he should include the key stakeholders, so his decisions will be legitimized by the organization. So he should convene a meeting of the key-stakeholders, which will be called "core-members". After setting the problem and agreeing to address it, they should also find the stakeholders as a whole (especially the primary stakeholders)
Who are the stakeholders
When we make decision that affects others, we should try to figure out who are the stakeholders. With whom should we take the decisions? The actual involvement of the decision makers will be according to the stages of the question, the availability and the type of decision maker.
This question should be asked through the whole process, and new stakeholders should come into the process, when thy are found to be stakeholders.
What is the story here?
We come forward with the subject of the discusion, and let everybody tell their story on the subject.
What are our needs?
Any decision is aimed at selecting the appropriate actions to yield high ROI and valuable outcomes. The outcomes of the actions should best serve the needs of the decision makers. This is called the need-decision-action-reward cycle. So, in the first step of systematic decision making, we should try to understand what are the needs we try to fulfill are.
This can be done quite well by the Motivational Interview method. By investigating to the reasons and basic motivation to do things.
What is the Vision?
According to the NDAR cycle, a result of our action will yield a situation that will fulfill our needs. So we should try to establish a vision of the situation in which our needs will be fulfilled. For example, if we will be rich, we can buy everything we need. So we will vision ourselves as rich people.
Of course, visioning to high or to a place which is beyond our abilities will create an unrealistic vision, which will take us a lot of resources and may not mature. The Vision should be realistic, if we want to be able to build concrete solution to fulfill our needs.
First exploration of the field
To achieve the vision we should get familiar with the field. We should ask ourselves general questions like, what do we know about this field of knowledge? What are the obstacles to achieve the vision.
What are our plans to achieve the vision?
We should try to set goals and milestones to create the vision. We should set options, and select them, by our ability to deliver them, by it's ROI and by their correspondence to our values. If the values are not homogeneous in the group, they should be discussed and explored to achieve better understanding and coordination.
Options
To achieve creativity we should start with free brainstorming, synthesis and the selecting. We should try to design from high level to low level. In each level we should use several options and select from them by using parmeters of theories (corroboration), values and ROI.
Synthesis
To try to make the process more knowledgeable and more effective, one might try to synthesize between different options. She might also try to find new solutions, when other options are been criticized.
Selection
According to the goals, the ROI, the corroboration of the theories, the exprience and the values, the group should select minmum set of options to put to the test.
Devlope and Test
To see if the solution works, develop it and test it. If it works, put it to decision makers to allocate resources, if it doesn't work, go back to development or choose another option.
Problems
If we are unable to achieve the goals or the vision we set to ourselves. Then we should ask ourselves what is the problem?
What is the story?
Ask people what is the problem, what they think is going wrong, what hearts them.
Define the problems
Try to define what are the problems that causes the inability to achieve the goals. Use criticism to select the most corroborated defenitions.
Select the most important Problems
From thus, select the ones that when solved will give the best advantage to the group.
Find solutions with OSSTD
Develop solutions with the Option, Synthesis, Selection, Test & Develop procesdure.